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Software evaluation criteria

Several factors need to be considered:

  • Will it do what you want?
    • No one will you use it if it only does 80% of what is required?
  • Compatible with existing hardware / software?
  • Is it upgradable?
  • Will it require expenditure on more powerful hardware, or extra staff to key in data?
  • Quality of documentation manuals supplied? on-line help system?
  • Ease of learning tutorials? books? training courses?
  • Is it easy to use pull-down menus, icons, helpful error messages?
  • Technical support available? Is it very costly?
  • Cost. This includes the original cost of the package, technical support, and upgrades.
  • Speed can be measured using benchmark tests
   

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